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THE ACTIVE CIRCLE

TERMS, POLICIES & DISCLAIMERS

Last updated: 15/01/2026

1. INTRODUCTION & PLATFORM ROLE

The Active Circle ("The Active Circle", "we", "us", "our") operates an online technology platform that enables users to advertise, discover, and book activity-based events created and delivered by independent third parties ("Hosts").

The Active Circle is a technology marketplace only.

We do not:

• Organise, operate, supervise, manage, or attend events

• Act as an event organiser, instructor, coach, or activity provider

• Act as an employer, agent, partner, or representative of Hosts

• Control how events are delivered

All events are independently advertised and delivered by Hosts. Any decision to attend an event is made solely by the Member.

By accessing or using the Platform, you agree to be legally bound by these Terms and all associated policies.

2. DEFINITIONS

Platform – the website, services, features, communications tools, and systems operated by The Active Circle

Member – any person who browses, uses, books, or attends events via the Platform

Host – any independent individual or organisation listing or delivering an event

Event – any activity listed, booked, or attended via the Platform

Content – listings, messages, reviews, images, videos, and other material posted on the Platform

3. NO EVENT ORGANISATION OR RESPONSIBILITY

The Active Circle does not:

• Verify Host identity, qualifications, experience, or insurance

• Conduct safety checks, risk assessments, or venue inspections

• Provide supervision, safeguarding, first aid, or medical oversight

Any agreement relating to an Event exists solely between the Host and the Member. The Active Circle is not a party to that agreement and accepts no responsibility for its performance.

4. AGE RESTRICTIONS & CHILD PROTECTION (CRITICAL)

4.1 Adult-Only Platform

The Active Circle is strictly for individuals aged 18 or over.

Children under 18 must not:

• Create accounts

• Browse or use the Platform

• Communicate with users

• Book or attend events

This applies without exception.

4.2 No Children at Events

Children must never attend events listed on the Platform, even if supervised.

The Active Circle does not provide safeguarding, DBS-checked Hosts, or child-specific GDPR compliance.

4.3 Age Declaration & Enforcement

Users must confirm they are 18+ at registration.

False age declaration is a material breach. We may immediately suspend or delete accounts suspected to involve minors and delete associated data in line with UK GDPR.

Contact for deletion requests: 📧 contact@theactivecircle.com

5. MEMBER TERMS & RESPONSIBILITIES

5.1 Personal Responsibility

Members acknowledge that:

• Attendance is voluntary

• They assess suitability themselves

• Participation is entirely at their own risk

5.2 Health & Medical Responsibility

The Active Circle provides no medical or fitness advice.

Members confirm they are medically fit and will seek professional advice where appropriate.

5.3 Safety & Equipment

Members are responsible for:

• Their own equipment

• Following Host instructions

• Monitoring environmental and physical conditions

The Active Circle is not responsible for equipment failure or misuse.

5.4 Reviews

Reviews reflect personal opinion only and are not verified or endorsed.

6. ASSUMPTION OF RISK

Members accept all risks associated with participation, including injury, illness, accidents, property damage, financial loss, or emotional distress.

Participation is entirely at the Member's own risk.

7. FOUNDING HOST STATUS

7.1 Founding Host Status

The Platform may, at its discretion, invite a limited number of Hosts to join the Founding Host Programme.

Founding Host status is offered to early Hosts who contribute to building the Platform through consistent activity, quality events, and community engagement.

Founding Host status is not automatically granted and may be withdrawn if the eligibility criteria are no longer met.

7.2 Founding Host Benefits

Founding Hosts may receive benefits including, but not limited to:

• Waived Host Membership Fees

• Priority or enhanced event visibility

• Early access to new Platform features

• Recognition as a Founding or Early Partner

Benefits are offered as a goodwill incentive and do not form part of a contractual entitlement.

7.3 Duration & Review

Founding Host benefits are granted for an initial fixed period (for example, six (6) or twelve (12) months), unless otherwise stated.

At the end of this period, Founding Host status and associated benefits may be:

• Renewed

• Modified

• Converted to standard Host access

• Discontinued

At the Platform's discretion.

Renewal decisions may consider factors such as:

• Number of events hosted

• Event consistency

• Attendance and engagement

• Community feedback

7.4 No Lifetime Entitlement

Founding Host status does not constitute a lifetime membership, permanent fee waiver, or ongoing entitlement to free hosting.

The Platform reserves the right to introduce Host fees or revised pricing structures for all Hosts, including Founding Hosts, with reasonable notice.

7.5 Conduct & Quality Expectations

Founding Hosts are expected to:

• Maintain high-quality event listings

• Communicate clearly with attendees

• Uphold the reputation of the Platform

Repeated cancellations, low-quality events, or breaches of the Host Terms may result in:

• Loss of Founding Host benefits

• Reversion to standard Host status

• Account suspension where appropriate

7.6 Platform Changes

As the Platform evolves, features, visibility rules, and pricing models may change.

Founding Host status does not guarantee preferential treatment under future versions of the Platform beyond the benefits explicitly stated during the active Founding Host period.

7.7 Termination

The Platform may revoke Founding Host status at any time if:

• The Host breaches applicable Terms

• The Host becomes inactive for a prolonged period

• Continued status is no longer aligned with Platform goals

8. HOST TERMS & RESPONSIBILITIES

7.1 Independent Status

Hosts are independent third parties, not employees or agents of The Active Circle.

7.2 Host Obligations

Hosts are solely responsible for:

• Accuracy and legality of listings

• Event safety and delivery

• Compliance with all laws

• Licences, permissions, and insurance

• Participant suitability

7.3 Children & Safeguarding

Hosts must not allow children to attend events under any circumstances.

7.4 Host Indemnity

Hosts agree to indemnify and hold harmless The Active Circle against all claims arising from:

• Their events

• Injuries or losses

• Legal or regulatory breaches

• Negligence or misrepresentation

9. PRICING, PAYMENTS, CANCELLATIONS & REFUNDS

8.1 Platform Role in Payments

The Active Circle acts solely as a payment facilitator. All transactions are between Host and Member.

8.2 Payment Processing (Stripe)

Payments are processed via Stripe.

We do not store card details and are not responsible for Stripe delays, errors, disputes, or account restrictions.

8.3 Host Transaction Fees

• Stripe fees apply to all transactions

• Fees are automatically deducted

• Fees are non-refundable

The Active Circle does not reimburse third-party fees

8.4 Member Cancellations

Unless otherwise stated:

• >48 hours → Full refund (excluding non-refundable fees)

• 48–24 hours → Partial refund

• <24 hours → No refund

8.5 No-Shows

No refunds for failure to attend without cancellation.

8.6 Host Cancellations

If a Host cancels, Members receive a refund of the event price paid. The Active Circle is not responsible for related costs (travel, accommodation, etc.).

17. PRIVACY, COOKIES & DATA PROTECTION (UK GDPR)

We process personal data in accordance with:

• UK GDPR

• Data Protection Act 2018

We collect data necessary to operate accounts, bookings, payments, and communications. We may use cookies and analytics tools where lawful.

Users have rights to access, correct, delete, or restrict processing of their data and may complain to the ICO.

Contact: 📧 contact@theactivecircle.com

22. GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.

23. CONTACT

📧 contact@theactivecircle.com

For questions or concerns, please contact us at contact@theactivecircle.com

© 2026 The Active Circle. All rights reserved.